Terms and Conditions

Terms and Conditions main image Terms and Conditions image

 

ORDER PAYMENT AND POSTAGE
>  Payment must be completed within 3 business days of order being placed, unless organised otherwise in advance.  If Payment is not received within 3 business days an Unpaid item case may be opened against the Buyer.
>  We accept Bank Deposit and Paypal payments only
>  NOTE:  We do not offer a pick-up option

>  Orders are normally posted within 3 business days of the buyers payment being received, but occasionally there may be a short delay due to unforeseen circumstances that are out of our control
>  Any postage fees stated include postage, packing and handling costs
>  Every order is packed with great care to ensure it arrives in one piece, but occasionally parts can be lost or damaged in transit
>  We; the Seller, are NOT responsible for orders that are lost or damaged during shipping, UNLESS postal insurance is chosen and paid for by the Buyer when order is placed
>  Most parts have a postage option available to include postal insurance - if in doubt, please contact us before placing your order


RETURNS
>  We DO ACCEPT RETURNS within 30 days.  Please contact us to arrange.
>  If the buyer wishes to return products due to being faulty, damaged or not as described - postage costs will be refunded 
>  If the buyer wishes to return products for refund due to wrong choice or impulse buy - postage costs will NOT be refunded, plus there is a return fee of $5 per part.  Products
For example: $29 item that costs $2 to post. ($29 - $2 postage - $5 return fee) Buyer will get a $22 refund once item is returned at BUYERS COST. 


WARRANTY
>  Brand New products are covered by 12 months warranty; starting from the date when order was dispatched to customer  (unless stated otherwise).
>  Used, Refurbished and Reconditioned products are covered by 30 days warranty; starting from the date when order was dispatched to customer  (unless stated otherwise).
>  Warranty only covers defects that exist from the manufacturing process.  Any use, modification, installation, tampering with the product will likely void any warranty.


THE FINE PRINT
>  We; the Seller, are NOT responsible for any damages caused in any way; whether caused by misuse, incorrect installation, poor conditions, etc. 
>  We endeavour to have all of our part descriptions and photos accurately represent the part we are advertising as best as possible - but due to human error, differences in hardware/hardware configurations, there may be some deviation in colours shown and minor inaccuracies in descriptions
>  As a buyer; by bidding and buying You declare that you have read, understand and agree to the above terms of sale



[Holden Parts Australia is in no way affilliated with General Motors, General Motors Holden or GM Holden Ltd.]